30-Day Money Back Guarantee

If for any reason you are not satisfied with your service, within 30 days of your account activation we will refund 100% of your charges excluding services such as overage, domain registration fees and SSL certificates charges which are non-refundable.

 

99.7% Uptime Guarantee

We have a service level agreement in place that sets a guaranteed monthly uptime target of 99.7%. Our uptime service level agreement (SLA) states that if we do not meet our SLA, you will be compensated.

Uptime	Monthly Credit
99.6% - 95%	15% of monthly fee
94.9% - 90%	25% of monthly fee
89.9% and below	100% of monthly fee

 

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